I had the pleasure of working with Nunzio Giannone when he was sales manager at the Intercontinental Hotel Westminster and later at the Marriott Hotel, both in London. I work as travel manager in EniServizi, the service company which is part of the Eni Group, and Nunzio and I have worked together for many years. Nunzio’s skills, like his innate sensitivity, his personal approach to customers and its highly professional attitude, allowed the relationship between our companies to significantly strengthen and permitted him to earn the esteem of all the members of my team.The hotel in his portfolio became our most important partner and a key reference for the London market.